Appointment Policy

To allow ample time for all patients and scheduled surgical procedures, we operate by appointment.  

Please keep in mind that although we do operate by appointment, emergencies do occur and will receive top priority.

For your convenience, drop-off appointments are available.    

A drop-off appointment means  you could bring your pet at the time that works best for you and leave him/her with us for a couple of hours or for the day.  

We will usually request that you drop off in the morning so our doctors can examine and treat the patient as early as possible.   

Once the examination/treatment is complete, the technician or doctor will call you to go over the diagnosis and/or give you discharge instructions. 

For the safety of all animals in our care, we require that all vaccinations be up to date. 

 

 

Patient Arrival

Even though we make every effort to make our patients feel comfortable during visits, they may be a little uneasy about new people, new surroundings and other pets.   This is one of the reasons we ask you to restrain your pet. 

For your protection, and that of others, all dogs musty be on a leash and properly controlled while in the waiting area or exam rooms.

All cats must be presented in an appropriate cat carrier or on a leash.

 

 

Payment Policy

We require full payment at the time services are rendered.

For your convenience, we accept Visa, Mastercard, Discover, Care Credit and cash.

Personal checks are accepted from clients only and will be verified for funds availability.